Master Appliance Service

Buyer beware. I believe their business model revolves around their callout fee and initial visit. Before considering using this company I would only proceed on the basis they have access to spare parts for your specific manufacture and product. Otherwise you will be paying them a bomb to tell you its broken and they have no parts to repair it. Services: Stove, cooktop & oven repair, Exhaust hood repairs, Stove & cooktop repair
May 10th, 2023

Firstly. even though we gave the exact model number of the stove and what was required, the first time they came they didn't bring parts. Then when we stayed home another day and they came, the mark up on the parts was nearly twice what I could buy the same genuine parts myself for, even though they would have a corporate account and can claim back the input GST. So fixing two door hinges and a couple of globes cost nearly $500. An absolute rip off. Service: Stove & cooktop repair
Apr 1st, 2023

Unsure of other technicians but Peter was awesome and swift. Fixed the oven fast and was friendly. Thanks Peter!
Dec 7th, 2022

Quoted $950 to fix an oven door that wouldnt close properly. Being so incredibly shocked by the quote (which contained no detail and was just an SMS) and doing some research on YouTube (door spring needed resetting) was able to fix the problem in 5 minutes myself. Asked for justification but never heard back. Absolutely bizarre that a company can operate like this in Sydney in 2022 (perhaps Ive just answered my own question lol). Service: Oven repair
Dec 6th, 2022

I had booked a technician to fix my dishwasher. The technician arrived and spent about 5 minutes turning the power on and off before informing me that they would send a quote for the required parts. Afterwards, he charged me $156.55. I don't believe that the technician could determine the specific faulty part just by toggling the power. Furthermore, the quote I received via email was astonishingly high at $1855 + GST. The price seemed unbelievable, especially considering that the itemized details in the quote only stated "PARTS AND LABOR" without specifying which parts were needed. The quote was also significantly higher than the cost of most new dishwashers on the market. It was an incredibly frustrating experience, and I never want to go through something like this again. Service: Washing machine repair
May 29th, 2023