Suzanne Grae

Omg. I know we are understaffed in some retail outlets but PLEASE support the staff you employ! Worst experience!
Oct 25th, 2022

I've had the worst customer service today in the Warriewood store. The Manager was particularly rude and condescending when I queried an exchange due to a store having an item on the incorrect size hanger. Dont bother shopping here, you can get much nicer service in other stores.
Sep 12th, 2022

Hello, we are frequent customers at coffee club at Airport West in Melbourne opposite your store. It's nice to sit down and have a peaceful coffee, lunch or conversation. It is unfortunate your store has thumping loud music playing constantly. All customers can hear is the thumping base of your stereo.. It would be considerate if you could turn down the volume or reduce the base. Extremely annoying and unnecessary. It's honestly like a hoon in a car with thumping vibration. Please show some consideration for other people and businesses in the centre. If you think this entices people into your store then you're sadly mistaken.
Oct 8th, 2021

Terrible Poor Rude customer service I was at the store today to purchase a jacket There was a rack and it had some Twin sets for $40 dollars As I picked one I could see it was faulty So I asked the sales lady she had as accent and I was really horrified to hear her answer NO it is only what is the and well it is on sale you getting it for $40 dollars I told her that is a terrible way to think like that as we customers still have to pay and if it is faulty it should be on the rack I used to buy a lot from this store but I will not be going back Disappointed and discussed by this womans attitude
Mar 9th, 2021

1 staff member very very rude n arrogant short grey hair horrible attitude at Burwood shop
Jun 29th, 2020