TerryWhite Chemmart Westfield Tuggerah

Really bad service. Rude and belittling staff. Extremely poor management. Wont keep prescription medication in stock, will wait until you run out and go into the store to order more forcing me go multiple days without my prescription every 2 weeks, forcing me to go through pain and not sleep. Dont know if its pure negligence or personal bias. As long as they get your money they dont care. Area manager dale, refuses to return calls or attempt to communicate in anyway suggesting he is condoning or instructing this unethical practice.
May 27th, 2023

Store layout easy to follow and staff very helpful for providing information
May 14th, 2023

Convenient and easy process. Also very knowledgeable on any questions I have asked.
Apr 24th, 2023

Ive given this store several chances, as every customer service outlet can have bad days. But, Ive now given up. Quite the rudest and dismissive staff I have ever encountered in any chemist shop anywhere. Every time I have been in there, Ive left with a bad taste in my mouth at the way Ive been treated and usually without the item Ive been looking for. I shudder to think of how many sales have been missed, as the staff simply cant be bothered helping. The management really needs to look at their terms of service and staff training mechanisms. Maybe you need to employ a secret shopper?
Apr 10th, 2023

charged me extra for same medicine which I bought at other terrywhite for cheap price and after showed the proof as well they not ready to match the price
Mar 28th, 2023