Rob Moffat Appliance Repairs

Got back to me strange away but couldnt help.
Apr 25th, 2023

Great service with next day turn around. Technician was very knowledgeable and helpful
Mar 16th, 2023

Critical: Professionalism Service: Washing machine repair
Feb 25th, 2023

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Service: Washing machine repair
Jan 27th, 2023

Just be very careful when using the repair service. We had a fault (F24) on our Miele dishwasher, majority of cases are a broken heat relay. I was first told to dry the machine with a hairdryer, this obviously didnt work. A technician then came at the cost of $99. He spent 15 mins or so doing something and ignoring my comments that 9/10 times its a heat relay. Got the machine working, we were given advice to only use hot washes. Not short or low temperature washes. We were also told that what he did (whatever it was) would fix the problem 9/10 cases. In fact, it worked for his one cycle and broke again. I contacted Miele, they sent an engineer very quickly, he changed the heat relay, did full diagnostics of the machine and found no other faults. The machine is now fully working. He also laughed at the recommendations of only longer and hot washes. My advice - use technicians from the company of the machine - they had all the diagnostic equipment and are specialists in the brand It was a wasted week waiting for Rob Moffat to not fix the problem and Im $99 out of pocket which they will not reimburse. Service: Dishwasher repair
Jan 23rd, 2023