Jacqui E

Friendly staff on my visit . They've got a sale on ( at the time of my visit ~ 30% off ) . Found a black skirt that looked better on me than anything else I currently own/wear but can't afford it.
May 4th, 2023

Worst experience. Went to castle store to return an item with tag. The lady in store was so rude. Never going back to this store.
Apr 23rd, 2023

Great clothing shop, good for smart casual
Apr 9th, 2023

Today I had an unsavoury experience at Castle hill shop. Was interested in a dress (Keira Wrap Dress $49.95 AUD - 519952) I saw online and called castle hill shop and asked if they have the dress and was told it is not available there but If I come to the shop they can order from Homebush. Once went there I was told that the dress will cost $ 67 if she have to get it from Homebush. When inquire why the price difference in Online and getting it from another shop, she got annoyed and said that they are charging extra for delivery. If I want it for that price I should got to DFO. Do the math, I can order it online for less. I left the shop with out buying anything else. I was supper upset and humiliated as this has been my favourite shop and I frequently shop there. The staff who served me is not one of my regular store people but this kind of staff will make very unsavoury shopping experience. Today I took my shopping else where and spend my money on shops that I can have a good satisfaction...
Mar 25th, 2023

Thank you so much to Charlotte. Really great customer service - she really listened to what I wanted and helped me to find some really comfortable new pants to wear to work. They were even on sale! :)
Aug 4th, 2022