Politix - David Jones Castle Towers

The blazer is of extremely poor quality despite the cost, after using it only once, lots of lint appeared on the Blazer as if it was a heavily used old item. So, I went to the Castle Hill store where I purchased it, where they asked for the invoice, I showed them a copy of the e-invoice I had on my email. Despite the invoice being extremely clear, they told me that they only accept physical copies of invoices for refunds and told me to return with a physical copy of the invoice. So, the next day, I went back with a physical invoice, and they told me that it is a minor defect, and I can still wear it, refusing to replace or refund the blazer. This was also within 25 days of the purchase.
Mar 12th, 2023

Cyrus was very helpful and was very friendly and courteous.
Feb 4th, 2023

Customer service from Cyrus was amazing, he took the time to listen to my needs, and came up with the perfect solution for my upcoming event. Thank you Cyrus. Paul
Oct 14th, 2022

We are happy to meet Chris and he have given my son a good advice for his formal suits. Unfortunately, I discovered a minor faulty on the white shirt after a wash. I wonder its manufacture or human issue, a little disappointed.
Mar 28th, 2022

Reece was super helpful and a pretty cool cat, really understood what we were after regarding fit and style and made us feel really welcome to try different items without making us feel like we were a burden.
Feb 17th, 2022