GIO Insurance

Very helpful people
May 26th, 2023

May 18th, 2023

May 6th, 2023

Extremely slow and difficult to deal with. Phone menu 7 steps deep. Offshore support. Very ignorant and disrespectful to people with disabilities. Inept beyond imagination. I spoke to someone who I had to ask three times to clarify if I'm getting put through to a person or a queue, he confirmed it will be a person yet I got put into a queue that I had to then chose more options before being put in hold. This is the hardest insurance claim I've ever done.
Mar 12th, 2023

If I could give them 0 I could. Put in a claim for flood damage. Despite reports saying that it was flood damage they decided to deny the contents based on a first report that didnt even look at the contents took photos from a distance and then decided to deny. GIO decides to take this report over all the other reports that actually examined the contents. 4 months later phone calls not answered, emails not answered and a phone call they are trying to deny happened where I was told that they were liable and was going to pay. Waited and waited and nothing happened. Have gotten legal advice who have said they stole from me. Biggest rip off and thief of a company and continuing the fight to get what is legally ours. Despite ongoing get an email to say that another month they have with internal resolution over it and taking action. Now they are trying another angle and expecting receipts for all items over the years. Person is the rudest person out in internal disputes that makes you want to fight the decision even more.
Mar 29th, 2023