Bardot Junior

Weekday staff are quite unfriendly and not helpful at Castle Towers store. Clothes are lovely and there are great items for children under 1 year. There are generally quite a few items on sale which are good value for money.
Jan 13th, 2019

Aug 11th, 2018

Cute clothing excellent service
Jun 8th, 2018

I just had to leave some feedback about this store! This by far is one of the worst experiences Ive ever had in a kids store. I went in to look at some shoes for my little girl. I had my 5 month old baby strapped to me so I could be hands free, my 2 year old had tried on a pair of shoes that didnt fit, so the sales lady said she would grab another size, after 10 - 15min of waiting I realised she wasnt coming back with any new sizes! She didnt even offer to help me as it was clear I was struggling tying to manage. I then decided to try get the shoes off, purchase what I wanted and leave! A very lovely customer who was also shopping with her kids saw me stressed and offered to help me, thank god for beautiful people like her! Once I had things under control, I just wanted to get out, I couldnt decide at the time on two items, I remember very clearly the sales lady said you have 14 days to return them so I thought it will be much easier to get my kids to try them on at home as I didnt get the help I needed in the store. I did end up changing my mind and going back to the store within the 14 days only to find out that I had 14 days for a credit note not a refund! I also found the same dress on the clearance rack from $90 which I paid for each dress as I purchased two, now reduced to $30!!!! I just felt so disheartened! And just to top it all off, my little girl picked something up that was on display.. thats what kids do! The sales lady (she seemed like the manager) said she doesnt want her stock damaged by my child and my child was messing up her display! No sales person has ever been so aweful towards my child, she put the item back exactly where she pick it up from. If your going to treat your customers who have young kids this way! After all it is a kids store! Who would want to shop in a place like that! Head office I hope your reading this! You need staff that love kids not hate them!
Apr 21st, 2019

I had all the worst experiences in this store! The lady(short with dark short hair) working there has a serious attitude problem!! She never smile or happy to help, doesn't know much about her job ! There is once I try to redeem my store credit and took her about an hour to work it out and my little one was getting very tired and grumpy! And looks like she thought it was my fault! So close to say something to her about her attitude!!! Hopefully Bardot management can do a good Change to this shop! I start to think it's not worth it to go in the shop just to see her unhappy face! If she doesn't like her costomers why does she find anthor job??!! I never left any negative reviews till yesterday had another very unpleasant shopping experience in Bardot junior in castle tower!!!!!! Very upsetting upset and feel sad for her!!!!!!!!!
Apr 7th, 2019