Regency Cardiff

Such hard workers get things done quickly but not rushed
Apr 17th, 2023

Be nice if they answered their phone!
Mar 1st, 2023

We have been waiting 6 months for Regency to come and fix the wardrobes they installed in our home (that were well over $20 000). more than 10 phone calls, numerous emails. Nothing.
Dec 13th, 2022

Absolute cluster with zero communication
Oct 21st, 2022

Do not, whatever you do, use this company to instal anything. Cheap, bad workmanship is followed up with even worse customer service. We waited five and a half weeks for our shower screen to be fixed, under warranty. Two weeks later, the same shower door broke. Five more weeks and dozens of phone calls and empty promises- we guarantee well be there after lunch tomorrow, it remains unrepaired. They simply dont deserve your business. 1/5 is a high rating for how bad Regency are. Update: the shower screen broke for a third time in three months and this time Regency were straight onto it, with their production manager Scott ringing me and arranging for the doors to be collected and fixed in the factory the next day. I think this response shows willingness and better customer service and I would therefore up my rating for Regency.
Nov 1st, 2022