Khazma Aluminium Fabrication l Windows and Doors

Management had major miscommunication and lack of prioritisation which caused a long delay in installation for a small job. Customer service/booking manager (forgot her name) was not honest, extremely rude and had a lot of attitude when expressing our frustration for an installation time frame which unfortunately affected our whole experience with this company. Apart from this, everyone else including receptionist and installers (Mark) had great customer service, got the job done efficiently, and were apologetic on behalf of the company so we are satisfied with the final result so far. Service: Sliding glass door installation & replacement
Apr 28th, 2023

Critical: Professionalism Services: Window installation, General door installation
Feb 1st, 2023

Positive: Professionalism, Punctuality, Quality, Value Services: Sliding glass door installation & replacement, Vinyl window installation & replacement
Jan 16th, 2023

Best experience! Khazma made it so easy and stress free throughout the whole process, from quotation to installation. Their prices are fair and the quality is above our expectations. To the whole Khazma team, thank you!!! Services: Window installation, General door installation, Sliding glass door installation & replacement
Dec 18th, 2022

Recently, I had the opportunity of dealing with Nicole at Khazma Aluminium Fabrication, and I must say that I was highly impressed with her expertise and customer service. Nicole alwaysgreeted me kindlyand attentively listened to my requirements and requests. She was knowledgable about the company's products and services and went above and beyond to give me all the information I had to make an informed decision. Nicole was patient, courteous, and always ready to answer my questions throughout the process. Her dedication to ensuring that I was entirely delighted with my order stood out to me. She went above and beyond to guarantee the product was delivered on time and according to my expectations. Overall, I would recommend Nicole to anyone in need of exceptional customer service and a streamlined purchasing process. Her level of commitment and professionalism exemplifies the high standards established by Khazma Aluminium Fabrication. Nicole, thank you for a great experience!
Feb 20th, 2023