Nisbets

I work here and love my job and work environment
Apr 25th, 2023

Hey ordered an item a few weeks ago, I asked for a invoice so I could prepay and they sent me a pro forma invoice. I stated that I needed a tax invoice as it is illegal in Australia to pay on a proforma invoice. I called the tax office and they confirmed that you should only pay with a tax invoice. In the end canceled the order and purchased form another business. From all the other reviews it seams that this business doesnt like customers at all.
Apr 8th, 2023

Would actually give a zero if I could. Worst experience, not worth using them.
Mar 29th, 2023

Has a great variety Hard to get in and out
Feb 22nd, 2023

I called the store today 27th of January and talked to a guy about getting 1 item which was not in stock on any other stores. I came driving almost 2 hours from North Turramurra. I called before I drive saying I will be around 5 as its long distance and I was trying to get before closing time. The doors closed and nobody in store. I reached here exactly at 5. I tried to call 30 mins before reaching here waited in the line while driving was in Bluetooth connection. For 40 mins nobody picked up the phone. Very frustrated and having series of bad experience and no stocks of most items in most stores I was still giving hope and trying to buy from here again being business customer for 7 years. But I am done now with Nisbets. -less availability of stocks -less focused on customer service -closing early than the closing time -not picking up phone 30 mins before closing or ignoring multiple calls even I called head office and they could connect me. -failing to protoceratops match on other items I bought as they promised . Therefore there are other hospitality store focusing more on customers even having less staff than how many currently nisbets have. No more buying from them.
Feb 2nd, 2023