Crocs Playcentre Campbelltown
Hours
Chamber Rating
-
Zanette Tafao
May 24th, 2023 -
Danae Margiolis
I have been bringing my 5 kids to crocs for months. We have always attended during school days. Today my hubby and I decided to come on a Sunday. We had not attended crocs on a weekend before. We did not realise that there were 2 hour session times, so when we arrived, it was 10.30 and the session time was half way. So we explained to the lady at the counter that we were unaware of the session times. It was costing us $76 just for entry. No food or coffee yet. We asked if we could stay from 10.30 till 12.30. a 2 hour session time like every one else. She agreed, understanding that it was alot of money to pay for only 1 hour. At 11.30 when the session time had finished, the manager ( I will assume ), approached my hubby and I, asking us to leave, the session time was over. I explained the discussion I had had with the lady at the counter. The manager said it was wrong of her to allow that. We still had to leave. I explained again that we did not want to stay all day, as she had suggested, just the 2 hours as per the session time and agreement made with the lady at the counter. Again, she was not happy with this and stated we had to leave. My hubby got angry and said that we should get a refund then. The lady proceeded to say we could stay for the hour, so making it a 2 hour session but she would come and check that we had left in the hour. Needles to say, we felt so unwelcome and our business not appreciated. We had ended up spending $100 for entry for 1 hour, a muffin and a coffee my hubby did not finish. I will note that when ever I have been to crocs, we have never spent less than $150. We always buy drinks, watermelon packs, food, icecreams. I am very disappointed and expect better. I own a business also and have never treated a customer the way the manager did treat us. I will happily take my money to Monkey Mania from now on.
Apr 20th, 2023 -
neha pathak
Apr 17th, 2023 -
Isabella Spalding
Great for kids, parents are catered for too but too much food gets wasted
Apr 16th, 2023 -
Gena Jojo
Nice place my daughter loved it
Apr 15th, 2023
Contact Info
- 246562579
Questions & Answers
Q What is the phone number for Crocs Playcentre Campbelltown?
A The phone number for Crocs Playcentre Campbelltown is: 246562579.
Q Where is Crocs Playcentre Campbelltown located?
A Crocs Playcentre Campbelltown is located at 1 Tindall St, Campbelltown, NSW 2560
Q What is the internet address for Crocs Playcentre Campbelltown?
A The website (URL) for Crocs Playcentre Campbelltown is: https://campbelltown.crocsplaycentre.com.au/
Q What days are Crocs Playcentre Campbelltown open?
A Crocs Playcentre Campbelltown is open:
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 4:30 PM
Sunday: 9:00 AM - 4:30 PM
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Q How is Crocs Playcentre Campbelltown rated?
A Crocs Playcentre Campbelltown has a 4.6 Star Rating from 199 reviewers.
Hours
Ratings and Reviews
Crocs Playcentre Campbelltown
Overall Rating
Overall Rating
( 199 Reviews )Zanette Tafao on Google
Danae Margiolis on Google
I have been bringing my 5 kids to crocs for months. We have always attended during school days. Today my hubby and I decided to come on a Sunday. We had not attended crocs on a weekend before. We did not realise that there were 2 hour session times, so when we arrived, it was 10.30 and the session time was half way. So we explained to the lady at the counter that we were unaware of the session times. It was costing us $76 just for entry. No food or coffee yet. We asked if we could stay from 10.30 till 12.30. a 2 hour session time like every one else. She agreed, understanding that it was alot of money to pay for only 1 hour. At 11.30 when the session time had finished, the manager ( I will assume ), approached my hubby and I, asking us to leave, the session time was over. I explained the discussion I had had with the lady at the counter. The manager said it was wrong of her to allow that. We still had to leave. I explained again that we did not want to stay all day, as she had suggested, just the 2 hours as per the session time and agreement made with the lady at the counter. Again, she was not happy with this and stated we had to leave. My hubby got angry and said that we should get a refund then. The lady proceeded to say we could stay for the hour, so making it a 2 hour session but she would come and check that we had left in the hour. Needles to say, we felt so unwelcome and our business not appreciated. We had ended up spending $100 for entry for 1 hour, a muffin and a coffee my hubby did not finish. I will note that when ever I have been to crocs, we have never spent less than $150. We always buy drinks, watermelon packs, food, icecreams. I am very disappointed and expect better. I own a business also and have never treated a customer the way the manager did treat us. I will happily take my money to Monkey Mania from now on.
neha pathak on Google
Isabella Spalding on Google
Great for kids, parents are catered for too but too much food gets wasted
Gena Jojo on Google
Nice place my daughter loved it
Overall Rating
Overall Rating
( 199 Reviews )Write a Review
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