Services Australia

Apr 3rd, 2023

They are really not professional.They took my application for Medicare renewal and sent it to the main head office.But after 21-days I called the main head office and they said we have not received your application.Even they didnt accept there mistake.Without reading any documents, they said you bring the letter from AAT.But my case in FCC.I already have that letter.Thats Funny
Mar 19th, 2023

Always professional, helpful, knowledgeable, willing to be of assistance, efficient. I would love to have them all on my team (I work for the state Government) . Not easy dealing with stuff they deal with daily, but they do it graciously and everyones a winner ( like in that song). I hope their managers are aware of the possibility of people-burnout and have strategies in place to prevent the burnout. Otherwise, there is no point in making your own people miserable so customers in need can keep their lives together. Wishing you luck. I am sure we will talk some more, a lot more about the linkages and the attitudes that see different human services (medical care, housing, eligibility for different support payments) as an entitlement and get frustrated with public servants who are dedicated to their calling.
May 29th, 2023

Seriously they need to change the front desk guy .. whats wrong with him?? Frowning all the time.. seriously if you here to serve the customer you should know basic things of serving the customer.
Mar 2nd, 2023

Feb 25th, 2023