Macarthur LDV

I bought a new LDV here. I had a minor issue where the gear shifter retainer clip came loose from the transmission. The vehicle was not drivable, a big problem with an easy fix. Initially i dealt with Castle hill LDV - Unhelpful/rude and estimating 1 month before even diagnosing it and 2 months wait for a rental car. Macarthur LDV - Maj in sales gave me the time of day to listen to my problem and offer an immediate hire car. Jamie/Rosie (Service) arranged for a tow from Castle hill LDV. They got my vehicle in for diagnosis quickly and completed the simple - but critical repair. LDV Castle Hill and the LDV Call Centre let me down. I was upset and angry. LDV Macarthur were Polite, Helpful and listened to me when I pleaded my case. Thank you Maj, Rosie and Jamie
May 19th, 2023

This is part of Nissan and was there for service on my car. Staff friendly, helpful and informative
Apr 8th, 2023

Very happy with my new LDV Deliver 9 great van ... Greg Mewburn looked after me ... highly recommended
Mar 31st, 2023

I want everyone to go for it. They are super good and fast, i got my car last week in 2 days. 100% recommended
Mar 10th, 2023

Sold me an as new Silverado. Car had a puncture in the side wall which was repaired by them presale and not disclosed but had a leak. Drove from Manly to Macarthur to get it repaired again, still leaked air and car began wobbling profusely at above 80kmh. Was told to then use the spare and come back again to MacArthur for replacement, upon investigating the spare see that it isnt full size as is supplied with new ones and is a space saver unfit to drive with. Was then told by salesman Gary that everything was becoming too messy because I wanted to use a local repairer due to safety concerns driving 70kms on a highway to get it replaced, and that offer to replace the tyre was rescinded. The worst customer service I have ever experienced in my life.
Feb 17th, 2023