First Light Healthcare Psychology

Great care. Amazing staff.
Apr 11th, 2023

Jan 14th, 2023

Dr Peter S and his assistant Maggie were beyond terrible when treating me. Maggie lied, forgot to book appointments, call me and told me to come in on days they were closed. I was left without medication for days. I had to pay $100+ for a GP appointment to get medication and I ended up in hospital. Their service has truly traumatised me and made me far too scared to take any other medication as the one Peter gave me made me gain 15Kg, migraines, night terrors ect. Appalled and baffled there hasnt been complaint filed for health and safety. They did NOT prioritise my health and safety and worsened my condition severely.
May 30th, 2022

I had to pay for a double consult which lasted 25 mins to get 2 referral letters to see specialist and a pathology form to get my regular blood test (every 3 months) for a pre-existing condition. Then a few weeks later I had a 4 min tele health consult to get my blood test result over the phone. This was charged as a single consult at $82... I have been a patient/client for over a decade and have been terribly disappointed since the transition from Holdsworth House to First Light Healthcare. My advice: keep an eye on the clock because if you a slow speaker or thinker or you are just not feeling well and want to discuss it in detail... it will cost you more than you think at First Light.
Oct 24th, 2021

As a traveler in Byron bay I needed an appointment to address a very irritating eye injury. The staff were very friendly and managed squeeze me in for an early appointment with no trouble at all. My doctor was very professional and quickly diagnosed and remedied the problem. Can recommend their services to anyone.
Jan 31st, 2021