Discovery Parks - Byron Bay

Well organised. Great friendly staff. Clean facilities. Grounds are really well maintained resort standard. Rooms : 5/5 | Service : 5/5 | Location : 5/5 More
May 29th, 2023

(Translated by Google) Maybe this comment will finally make it possible to have contact with a person in charge. My son left his teddy bear during our visit. Probably under the sheets because I haven't seen him either. He was found and he was at the reception. However we were 200km away. I was ready to make the trip the next day but we paid 25 dollars by phone so that it would be sent to our future hotel in Sydney where we were going to be for 1 week. That's plenty of time for it to arrive and we can pick it up. Well no, no one knows anything since. Communicated tracking number is incorrect. I even was in an australian post office. Nothing still happened in 10 days at the hotel. When we manage to reach someone from the campsite. The person who made the shipment is not there, then she is sick. In short, nobody takes care of anything here. And very difficult to get someone on the phone. Hoping that someone from management finally sees this message and that I no longer have to comfort my son every night because of his inability to send a simple package. If I had known, I would have done the 2 hour drive the next day. PS: this comment will be modified in case of resolution of this problem, because the place is rather good and we would have stayed several days if our travel schedule to Sydney would have allowed it. (Original) Peut-tre que ce commentaire va enfin permettre d'avoir contact avec un responsable. Mon fils laiss son teddy bear lors de notre passage. Srement sous les draps car je ne l'ai pas vu moi non plus. Il a t retrouv et il tait l'accueil. Cependant nous tions 200km de l. J'tais prt faire le trajet le lendemain mais nous avons payer 25 dollars par tlphone afin qu'il soit envoy notre future htel de Sydney ou nous allions tre pendant 1 semaine. Soit largement le temps pour qu'il arrive et qu'on puisse le rcuprer. Et bien non, depuis plus personne ne sais rien. Numro de traking communiqu est incorrecte. J'ai mme tait dans un bureau de australian poste. Rien n'est toujours arriv en 10j l'htel. Lorsqu'on arrive joindre quelqu'un du camping. La personne qui a fait l'envoi n'est pas l, puis elle est malade. Bref personne ne s'occupe de rien ici. Et trs difficile d'avoir quelqu'un au tlphone. En esprant que quelqu'un de la direction voient enfin ce message et que je n'ai plus consoler mon fils tous soirs cause d'incapable de faire un simple envoi de colis. Si j'avais su, j'aurais fait les 2h de route ds le lendemain. PS : ce commentaire sera modifi en cas de rsolution de ce problme, car l'endroit est plutt bien et nous serions rest plusieurs jours si notre planning de voyage vers Sydney l'aurait permis.
May 26th, 2023

May 25th, 2023

A little more in price for the delux premium cabins but def worth it if you cab afford. Rooms : 5/5 | Service : 5/5 | Location : 5/5 Hotel highlights Romantic, Quiet More
May 22nd, 2023

Awesome location, quick drive to Byron - Main beach. Rooms are clean and well kept. Key box for easy check out. Rooms : 5/5 | Service : 5/5 | Location : 5/5 Hotel highlights Quiet, Kid-friendly, Great value More
May 16th, 2023