Noni B Burwood

Nov 25th, 2022

Disappointed. I went all the way here because it said it closed at 6PM on Google Maps. Arrived ay 4.20 and they're closed. Misleading!
Mar 4th, 2022

Jan 3rd, 2021

Grate Place To Visit A Must See Go To
Sep 25th, 2020

I recently visited the Noni B store in Burwood and was disappointed with the poor customer service I received. The sales lady who assisted me was rude and unhelpful, which made me feel like my request was an inconvenience. I wanted an exchange on a size as it was not available at the Burwood store, so I asked if she could check if the size was available at the Macquarie Centre store. Instead of offering to help, she told me that the system might be down and that she was too busy managing the store to check for me. (At the time there was only another customer who was casually browsing and required no assistance plus there were two NB sales reps). This was not the kind of service I expected from Noni B. Additionally, my mother had a similar experience in the past where she was browsing through clothes and was told not to mess them up from another sales rep. This kind of attitude towards customers is unacceptable. As a loyal customer of Noni B, I think it's important that staff members at the Burwood store receive additional training on how to provide excellent customer service. Customers should be treated with respect and given the help they need, especially when they're trying to make a purchase. I hope that Noni B can address these issues to improve the shopping experience for everyone.
May 2nd, 2023