IN SPORT

The worst service ever the rudest people serving!! If you dont want to have customer service go work behind a desk or a closed room cant even give the right size shoes.
Jan 29th, 2023

Very helpful staff. Makes this store stand out
Nov 29th, 2022

Nov 23rd, 2022

Outstanding customer service provided by team members Rebecca, Samantha and Aliyah who assisted me with all my needs. Great work team!!
Oct 26th, 2022

CAUTION STAY AS FAR AWAY FROM THIS COMPANY!!!! DONT BOTHER WITH PHONING IN SPORT 3.8(110) Sportswear Store (02) 9715 2630 Phone number THEY NEVER ANSWER THEY KET IT RING OUT ALL DAY If I could I would put no stars. I went to burwood In-sport to return a bought pair of ladies puma sport shoes for my 13 year old as the back of the shoe lining peeled off somewhere between store sales person getting the other shoe, which we didn't see anyway as they were rushing us to close doors, and putting them in the box and my daughter going to wear them for first time. Then the acting manager refused to refund/exchange on return within 2 weeks, she said the box was not with it. As far as Im aware NSW State trading law refers to a valid sales contract for the actual goods/services sold and that doesn't include the plastic, paper bags or boxes they come in or the paper they fill the shoes to prop the insides up - it's also unreasonable to expect it. The average person doesn't and shouldn't have to anticipate or expect something to go wrong with goods regardless, needless to say, worry about ALL THE myriad of boxes n wrappings cludding up the small spaces we have live in. AND Most companies where returns have occurred don't worry or care about these coverings or wrappings. Far as I'm concerned I paid for the box anyway so they should jus reduce refunds by that cost. However, even after we spent resources on returning them, I felt taken advantage of as a fool and then disrespected as the acting manager was abrupt and dismissive immediately on seeing a different box said No you can't get a refund, as it was company policy and therefore had no discretion in the second place to make an acception, even after their receipt states Please keep the receipt as proof of purchase for refund/exchange within 30 days. (Full stop). I don't need this impact nor can I afford another pair of expensive shoes especially ones that disintegrate before your eyes. Now my 12 year old is without sport shoes for school until I can afford her another pair from an already tight budget. I have no choice but to lodge dispute with INSPORT at a NSW Fair Trading. My daughter is the one who has to go without, til I can afford a cheap pair and has to wear in further the old ones.
May 12th, 2023