JOHN HERTZ & ASSOCIATES, SOLICITOR
Hours
Chamber Rating
-
No Name
Worst experience with this solicitor. Go elsewhere. Agree with all the previous reviews, woman at the front desk is very rude and either needs training in customer service or to find a back of house job.
Mar 11th, 2023 -
daniel bradshaw
These people are corrupt as!!! They have been on the investigation list for some time now, not long for judgement day for them!!
Sep 10th, 2022 -
Tina Tasselli
Oct 7th, 2019 -
Howard Raines
I have used the services of John Hertz several times over the years and I have always been happy with the level of service received by himself and his staff.
Nov 24th, 2018 -
Unknown Name
Having understood good customer service and having a wealth of knowledge of how to provide feedback to people, in my profession, I did not have the best experience with this business. Unfortunately the receptionist's were quite rude when I had called several times over the past week. When I provided the feedback to John Hertz, the lawyer/owner, he was very quick to be on the defensive side, saying that they were quite busy and that I shouldn't judge or say anything further about them. John also pointed out that they were a mutual friend of a solicitor which I am an acquaintance of and have used for other matters and that I should be careful when saying anything in relation to this as they had also worked with him for 30 years and he found the staff member to be quite good - his version of good and my version seem to be quite different! I simply said to John that I was providing feedback so that he may improve his service and he was very quick to dismiss the feedback and continue to be defensive, irrelevant of the fact that I stated the feedback provided was purely to assist them in providing better service. For this very reason I don't believe this service will change and unfortunately the majority of the other feedback on here is most likely highly accurate. I would not recommend anyone to consider this firm in the future, unless they decide to make changes to their level of communication skills and ability to take feedback on board and work it into their business.
Nov 6th, 2018
Contact Info
- 296666011
Questions & Answers
Q What is the phone number for JOHN HERTZ & ASSOCIATES, SOLICITOR?
A The phone number for JOHN HERTZ & ASSOCIATES, SOLICITOR is: 296666011.
Q Where is JOHN HERTZ & ASSOCIATES, SOLICITOR located?
A JOHN HERTZ & ASSOCIATES, SOLICITOR is located at 1106 Botany Rd, Botany, NSW 2019
Q What is the internet address for JOHN HERTZ & ASSOCIATES, SOLICITOR?
A The website (URL) for JOHN HERTZ & ASSOCIATES, SOLICITOR is: http://www.hertzlaw.com.au/
Q What days are JOHN HERTZ & ASSOCIATES, SOLICITOR open?
A JOHN HERTZ & ASSOCIATES, SOLICITOR is open:
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Q How is JOHN HERTZ & ASSOCIATES, SOLICITOR rated?
A JOHN HERTZ & ASSOCIATES, SOLICITOR has a 1.9 Star Rating from 9 reviewers.
Hours
Ratings and Reviews
JOHN HERTZ & ASSOCIATES, SOLICITOR
Overall Rating
Overall Rating
( 9 Reviews )No Name on Google
Worst experience with this solicitor. Go elsewhere. Agree with all the previous reviews, woman at the front desk is very rude and either needs training in customer service or to find a back of house job.
daniel bradshaw on Google
These people are corrupt as!!! They have been on the investigation list for some time now, not long for judgement day for them!!
Tina Tasselli on Google
Howard Raines on Google
I have used the services of John Hertz several times over the years and I have always been happy with the level of service received by himself and his staff.
Unknown Name on Google
Having understood good customer service and having a wealth of knowledge of how to provide feedback to people, in my profession, I did not have the best experience with this business. Unfortunately the receptionist's were quite rude when I had called several times over the past week.
When I provided the feedback to John Hertz, the lawyer/owner, he was very quick to be on the defensive side, saying that they were quite busy and that I shouldn't judge or say anything further about them. John also pointed out that they were a mutual friend of a solicitor which I am an acquaintance of and have used for other matters and that I should be careful when saying anything in relation to this as they had also worked with him for 30 years and he found the staff member to be quite good - his version of good and my version seem to be quite different! I simply said to John that I was providing feedback so that he may improve his service and he was very quick to dismiss the feedback and continue to be defensive, irrelevant of the fact that I stated the feedback provided was purely to assist them in providing better service. For this very reason I don't believe this service will change and unfortunately the majority of the other feedback on here is most likely highly accurate.
I would not recommend anyone to consider this firm in the future, unless they decide to make changes to their level of communication skills and ability to take feedback on board and work it into their business.
Overall Rating
Overall Rating
( 9 Reviews )Write a Review
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