Dr. Charles Ellis

Feb 17th, 2023

Hi Dr Ellis , It's Leslie, I had an appointment yesterday with Dr Lee as I couldnt get in to see you which you would be aware of and was told by your receptionist in a very arrogant and rude manner that your practice isn't a bulk billing facility, and that I have been running away out the door quickly to avoid paying for all my previous visits . As you can imagine I was shocked as I've been coming to your practice from day one of you opening, and have had so many consultations and have never beed asked to pay money upfront my visits have always been bulk billed. I was told very rudely that she was personally told by yourself that I have to pay for my consultations and to catch me before I ran out the door with out paying. This to me sounds like a mistake or very discriminatory as I have a concession card and am a full time career for my grandmother, The receptionist was so disrecpetful speaking to me like I was dirt just palming me off and ignoring me as I was trying to talk to her. I dont understand why i now and apparently always was required to pay to sse a doctor? There were another patients rolling there eyes at her ,she was that loud that everyone in the waiting area could hear and all looked in astonishment on how I was spoken to. I did explain to her that I have a Concession card but she replied its up to the Dr and he said to charge you . This is not how a medical practice should be,Ive never encountered such a rude receptionist, you would have been disgusted if you were listening to the way she conducted her self towards me. Would you please explain to me what has changed and why I can be no longer to be bulk billed? She said she would get you to call me and explain, but judging by her attitude towards me for no reason what so ever, that It wouldnt be a priority for her to speak to you about this matter. If you don't want to see me as a patient for some reason, please let me know what I have done wrong compared to all other patients who are bulk billed, this is unexpectable and offensive that I am treated differently to other patients.
Nov 28th, 2022

I was gonna start the review by calling him Dr. Ellis, but you meet the guy and he's like "you can call me Charlie" :) - not only a super warm introduction, but the more you need to see him, the more you realize that's his true personality. I am not one to write reviews, but Charlie definitely deserves the exception. Where is the 6-star button?
Mar 25th, 2021

Nothing but great words to say about Charles. Experienced, friendly, reliable and most importantly an honest doctor. Will take his time to help, understand your concerns and find the best solution for you. Thank you.
Jan 25th, 2021

Wonderful Doctor and genuine, caring person.
Nov 1st, 2020