Stroud Homes Coffs Harbour

Excellent service
May 22nd, 2023

Critical: Professionalism
Mar 19th, 2023

From the "Concept 2 Creation" of our home, Stroud Homes COFFS HARBOUR were brilliant. They were honest, reliable and trustworthy, guiding us through each step of the way as required. All our queries were answered promptly and all staff members were always more than happy to help. As with any building project there are always obstacles along the way, these were handled professionally. We have lived in our home for two months and are both very happy with the quality and workmanship from both the team and the trades of Stroud Homes COFFS HARBOUR. We have had a couple of minor issues after handover and once again these were dealt with very promptly and rectified same day. The cost of construction was as quoted with no hidden costs, Stroud Homes COFFS HARBOUR were upfront and honest about ALL costs involved. A special mention to James - the worlds greatest supervisor. James was always honest, upfront and extremely helpful. He guided us through each step of construction, answering all our questions, he is such a pleasure to deal with. A true credit to Stroud Home COFFS HARBOUR. Service: Custom home design
Nov 24th, 2022

Positive: Professionalism
Jul 31st, 2022

We found our experience with Stroud Homes to be nothing short of perfect. From the onset, Stroud were very committed to creating a functional & gorgeous home for us and focused on transparency. With us being new to the build process, they explained everything in layman's terms to us so we knew what we were signing up for & had full confidence when handing over money & our vision. They supported our ideas yet gave us practical advice so we would end up with a home that is long-lasting, visually stunning, yet actually liveable. They were honest with us when we were dreaming, and pushed our design vision when we played it safe. We gave them our budget & we worked closely together to include what we wanted in the home, but to also be mindful of costs. They are very transparent when it comes to pricing & the process, giving you a full itemised list of costs when designing the home and being very clear when it comes to expectations & timing etc. They also over-price where possible to avoid bill shock whilst you build, which we immensely appreciated... In our research phase, we found that some other builders initially could come off as 'cheaper' but with the possibility of additional hidden costs & prices creeping up throughout the build. We definitely felt like we were getting honesty, quality & a long-lasting house build. They also worked very closely with us to create a custom house build because of the irregular shape of our block of land. The team spent countless hours with us - developing our dream home - without asking for upfront custom plan deposits etc. We never got the feeling that Stroud were ever pushing to close a sale or that we weren't a valued customer to them. No matter our request (and we had many!) and no matter the task, they were always very confident in their decisions, supportive & willing. Overall, they are a very supportive & talented team that we would recommend to people in a heartbeat. We look forward to designing (+ building) a home with Stroud again in the future
Oct 19th, 2022