Harvey Norman Bondi Junction

Good choice of products. Staff leave you in peace to browse, but also provide service if needed.
May 22nd, 2023

I have been coming here for years and Agy in the photography lab is fantastic. She provides great customer service, is attentive and extremely patient with all the customers. Shes an asset to the business. I told the manager on duty and he was also extremely lovely and keen to let Agy know of the great impression shes making on their customers. I have always received great service from Harvey Norman Bondi Junction. Credit where its due because customer service, especially these days, really set businesses apart.
May 9th, 2023

Great service by Paul in Tech bay, found my problem and fixed it straight away
May 7th, 2023

Horrible experience with Paul Howell 1/05/23!!! It seems other people have also had a poor experience with this unprofessional and disgraceful so called "manager" / "owner". We have been loyal customers at Harvey Norman for the past 10 years and have always had a great experience, but Paul is the rudest manager I have ever come across. Went in store about a pair of Sony True Wireless earphones, I wanted to exchange them for another pair due to them being faulty (disconnecting after 15 minutes)...this has never been an issue. Paul rudely told me thats not his problem and I can go sell them. When I explained that's not correct as they are still under warranty (3 weeks old), I was then met with an arrogant remark "I make the decisions here, I'm the owner of the store and if you don't want to listen to me you can get out of the shop." I couldn't believe this was the treatment of a MANAGER and OWNER ...who is met to set the standard levels of service.
Apr 28th, 2023

Got a great deal on a Sony OLED TV!
Apr 15th, 2023