Clean Master Sydney - Carpet Cleaning Bondi Junction

Don't use. Very Poor service & unprofessional. They outsource their cleaners so there is no standard. I paid $275 - and they did nothing. They take the money, but do not ensure the job is done properly. When I complained, they simply said their policy does not guarantee the service will work & didn't provide me with a refund or solution. This is the first time I have not looked a company up for a review & I really wish I had, because as you can see there are no good reviews here. Complete waste of money & rip off I went with ChemDry to fix the problem & they were great. Service: Deep clean
May 29th, 2023

Critical: Value
May 13th, 2023

Service: Upholstery cleaning
Nov 21st, 2022

They appear to just outsource to random contractors that all get an alert when you enquire and try to undercut each others pricing. I booked to clean sofa with mould developing. Didnt even move the sofa out from the wall to clean it properly and just cleaned the mouldy spots then left (I wasnt home to inspect). Can still see the stained areas. Overcharged and underwhelming value. Unresponsive to feedback. Do not use. Services: Deep clean, Upholstery cleaning
Oct 5th, 2021

Booked Clean Master Sydney to do a carpet clean and flea treatment of our unit before moving out. The booking system seemed strange and should of been the first red flag! When the day came for them to arrive that morning, they were late and then later called to say they had car issues, and would send someone else in an hour. An hour passed and no one came again, having to chase them they then said someone would be there in an hour. An hour passed and we get told they would arrive in 15 mins. Someone finally turned up but were rude and insisted we pay ONLY cash! (We were not advised on this while booking over the phone) Then proceeded to tell us it was more than what we got quoted. The job that was done was not amazing and rather an even more disappointment after the customer service we received. Would never ever book them again! If I could give no stars I would!
Sep 29th, 2021