Sussan
Hours
Chamber Rating
-
Tanya McKee
Sep 24th, 2022 -
CK S
Josephine was really helpful with refund process
Sep 25th, 2021 -
- M I S S Y -
Worst Sussans store around. If you feel like being harassed and intimidated this is the place to go.
Aug 2nd, 2019 -
--
Sussan Blacktown staff refused to take my complaint about a faulty garment seriously- although i provided evidence of a defect- comparing a good to bad product- of the same design- of which i bought. Customers are protected supposedly by consumer legislation and refunds are entitled for a faulty garment. Sussan should permit a refund for a faulty/poorly made garment. I have many other products and this is my first dispute with them. I am disappointed with the way i have been treated, as an ardent shopper. It is not possible to exchange either as i visited the store several times, and found nothing in my size, only XXLarge. They were not willing to order a product from another store either. I am struggling to have this resolved. Considering contacting Fair Trading. Sussan staff do not care, and do not go out of their way to help. Bad service, and a great disappointment. Most other stores would not put people through such an excruciating process.
Apr 11th, 2019
Contact Info
- 298318198
Questions & Answers
Q What is the phone number for Sussan?
A The phone number for Sussan is: 298318198.
Q Where is Sussan located?
A Sussan is located at Shop 3096/17 Patrick St, Blacktown, NSW 2148
Q What is the internet address for Sussan?
A The website (URL) for Sussan is: http://www.sussan.com.au/
Q What days are Sussan open?
A Sussan is open:
Sunday: 10:00 AM - 5:00 PM
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 5:30 PM
Saturday: 9:00 AM - 5:00 PM
Q How is Sussan rated?
A Sussan has a 3.0 Star Rating from 4 reviewers.
Hours
Ratings and Reviews
Sussan
Overall Rating
Overall Rating
( 4 Reviews )Tanya McKee on Google
CK S on Google
Josephine was really helpful with refund process
- M I S S Y - on Google
Worst Sussans store around. If you feel like being harassed and intimidated this is the place to go.
-- on Google
Sussan Blacktown staff refused to take my complaint about a faulty garment seriously- although i provided evidence of a defect- comparing a good to bad product- of the same design- of which i bought. Customers are protected supposedly by consumer legislation and refunds are entitled for a faulty garment. Sussan should permit a refund for a faulty/poorly made garment. I have many other products and this is my first dispute with them. I am disappointed with the way i have been treated, as an ardent shopper. It is not possible to exchange either as i visited the store several times, and found nothing in my size, only XXLarge. They were not willing to order a product from another store either. I am struggling to have this resolved. Considering contacting Fair Trading. Sussan staff do not care, and do not go out of their way to help. Bad service, and a great disappointment. Most other stores would not put people through such an excruciating process.
Overall Rating
Overall Rating
( 4 Reviews )Write a Review
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