Kmart Blacktown

May 21st, 2023

Some staff are very lazy but most are nice and theirs a mad glamor that works their lol and some good products cheap
May 11th, 2023

By far the worst Kmart store in Sydney. I visited well before midday, busy yes but not chockers by any means but this place is untidy, unorganised and an absolute dump !!! I snapped a few photos where I could but almost every aisle especially in the home wares area was no different. At least Big W and Target make an effort consistently tidying and stocking shelves. Making it a pleasant place to shop.. Heck even weekend markets are tidier than this!? Considering this is a 24hr store you'd think they'd employ enough staff to keep the shelves organised so not only it's visually appealing but you can find exactly what you need. Looks like no one has bothered to clean these up for days!
May 2nd, 2023

Best place to go after a long hard day of work.. guaranteed to cost you money for buying things you dont need
May 1st, 2023

I called this morning to ask for a specific item to see if the store had in stock before placing a Click and Collect order through. On your website, it says Our stock levels are constantly changing, we recommend calling ahead. However, when I called - this woman in Sporting Goods called and had an attitude with her and disgusting manners. I was very kind at the beginning but she had made me very angry. I asked if they had any of the items I wanted before putting through an order. She had replied back to me with an incredible tone Oh I dont think so! But since Im walking that way, I might as well check. Just letting you know that I we dont do that, if you want to order it youre going to have to take the chance in case someone else buys it. I then replied Yes thats fine, I didnt ask you to put it on hold, I just asked as per your website says to ask your stock levels beforehand. And she abruptly replied Yeah, but you said you want it to be out on hold so Can you please reach out to your team members and have them coached with effective customer service. I am a professional in retail, I do understand the climate of Omni channel. However, I do also what I have been told - in this instance We recommend calling ahead. She might not understand where I was coming from, and thats fine - but fix your tone and attitude because this is a place of business.
May 2nd, 2023