Shashi Beauty Salon (Shop 2073 in Westpoint Shopping Centre)

This is the worst place I have ever been to!!!. The woman who threaded my brows was rude and dismissive, absolutely no customer service skills whatsoever but happy to take the money after a 1min job on threading. I asked to have a small tidy up and the result was the thinnest brows ever!!!!. I alsoasked about microdermabrasion and she flat out said no your skin is too bad in a blunt rude manner. Did not offer any alternatives i.e a facial instead. Absolutely offensive woman - she shouldn't have anything to do with others. Was poor threading as well, many hairs under the eyebrows and did not thread the middle. When I asked if she could she just dismissed me and asked for payment. Avoid Avoid Avoid!!!! I have only given one star as could not post review without one - this place deserves not even one star. Service: Eyebrow threading
Jul 28th, 2022

Threading was advertised at $10. Asked lady how much she said $15. I thought okay. And then after the service was finished she charged me $17!!! I asked her why when she told me it was just $15, she said price increased. Wow, the price increased after 5 minutes!!!!! Lady didnt smile at all, looks like she doesnt wanna work there. Brows not done great, one is thinner than the other. To the owner, any business will go down with unprofessional staff. It is imperative they are trained before doing any service. NEVER GOING BACK. Service: Eyebrow threading
Jun 10th, 2022

I chose this place as being a salon I thought it was proffessional until I had eyebrow tinting done which she attempted 3 times and it was gone the next day. And had my hair coloured in the most unprofessional way where she put the colour straight over dark hair without bleaching which looked shocking the very next day and at a cost of $135. She had no clue what she was doing, always on her phone, and looked bored with her work. Whilst there a young man told her off for ruining his eyebrows too, and its not reassuring to see signs all over the walls saying to phone Shashi if you have any issues, I now know why. Never going back there. I honestly dont know how they remain open with such shocking service. Service: Hair coloring
Mar 16th, 2022

Critical: Cleanliness, Quality, Value
Nov 25th, 2021

MINUS 5 Stars. Avoid at all cost!! I only walked in because I walked by and they were available then and there, only to find out why especially on a Sunday daytime. The lady talked with her bf or partner on the phone the whole time while I got my legs waxed, left me in the room to go answer the phone at the reception and talk to another customer when someone came in. Fair enough she was there by herself but still, so rude and no apologies for the disruptions. Also she didnt look like she wanted to be there. This person had absolutely no concept of customer service. Dont know why she even works ?
Sep 9th, 2021