JMSElectrical Services PTY/LTD

Critical: Professionalism, Quality, Value Service: Electrical power restoration
Feb 20th, 2023

DO NOT ENGAGE THIS COMPANY!! I was charged $750 for 15 minutes of work (no replacement of any parts). Also they insisted that my power main board was unsafe & illegal and needed urgent replacement and quoted me $2400. All customers who have used this company need to complain to Fair Trading.
Feb 5th, 2023

DO NOT USE THIS COMPANY!!! Absolutely horrible people. They threatened my female friend and made her feel unsafe in her own home until she paid their overinflated prices. It was meant to be a simple, 5 min job that they then turned into a traumatic experience to steal money. If you value the safety of your family, do not use this company. They will try everything in their power to scam you out of your money.
Feb 3rd, 2023

CON ARTISTS!!! When you call them they will come in and charge a permanent call-in fee followed by CRAZY HIGH SERVICE COSTS. Once you call them in you have already fallen INTO THEIR TRAP. Either choose to throw away the call-in fee (recommended) or choose to lose more money. Hangs up on you when you asks for an receipt! STAY AWAY!!! Their website is full of lies but looks authentic. Tells you a price then enters a higher price into EPTOS payment. CON ARTISTS!!! They tend to exploit the vulnerable and people with disability
Jan 29th, 2023

DON'T HIRE THESE PEOPLE! I could give 0 stars I could. My partner and I got scammed from this company. All i needed was a light switch replaced. Not only did they show up 2 hours later than they said they would, I received no written quote (should have been a first red flag). I was trying to work at the same time they were there (because they were 2 hours late) and all I heard regarding price was the call out fee plus $95 which seemed reasonable. It took the two men 5 minutes to do the job , then to find out it was $395 + $165 call out + GST. I, being a woman alone in my house felt intimidated by two men to pay this amount and I just wanted them to leave. So i paid $600 for 5 minutes to replace the switch. They tried to upsell me as well. They refused to give me an invoice until I had paid and signed (paid into 2 different accounts - also very dodgy) and the invoice was messed up. It had multiple things listed twice and services not even given. I tried calling the owner who said they would look into it and call me back. Never did. My partner called the next day and very politely and calmly went through what happened and if we could get a partial refund, because this isn't okay. He hung up and blocked his number. We have reported them to the Ombudsman and ACCC, likely will try and take further. Do not hire these people, their website says "honest and on time" which are a complete lie. Don't be scammed like us. They shouldn't be in business.
Feb 4th, 2023