NextGen Towing

Service: Car towing
May 16th, 2023

Service: Special vehicle towing
Apr 21st, 2023

Service: Car towing
Apr 15th, 2023

Mar 9th, 2023

We were driving from Queensland down to Sydney a few days before Christmas when our car broke down with two-and-a-half hours still to go. It was an extremely stressful experience because we didn't know anyone around the area, we were on a tight schedule, my parents couldn't speak English, it was getting late, all the mechanics in the vicinity were fully booked until January and we didn't know what the problem was with the car. After some frustrating and contradictory back-and-forth with our insurance company, they finally agreed to send out NextGen Towing. Bruce was a godsend. He arrived quickly and was very patient with my translation, our indecision on what to do next and waited for us steadily to arrange transport and accommodation. Bruce also went above and beyond by keeping our car safe overnight and towing it to our preferred mechanic the next morning. He even checked up on us via text the day after to ask whether we got to Sydney safe and sound! Service doesn't get any better than this. We are unbelievably grateful for his kindness, understanding and friendly service in such a traumatic situation. We felt very lucky to have met him!
Jan 28th, 2023