Primary Dental Bankstown

Mar 15th, 2023

I have been visiting Dr Mary Grace Tonel for over 10 years, and have always had a fantastic experience. The staff are always friendly and accommodating. Dr Mary Grace is very knowledgeable and thorough in her examinations. The practice is clean and well-maintained, and I feel comfortable throughout my visits. I highly recommend her to anyone looking for high-quality dental care. 5 stars!
Feb 28th, 2023

inexperienced. Waste of time and money. One word ridiculous.
Jan 18th, 2023

Absolutely disgusting customer service. Got my call back as requested and whoever that lady was has no customer service skills whatsoever. Rude abrupt and no professionalism. Hung the phone up on me while I was still talking. Didn't even give me any consideration. Nasty as. All I managed was to book the appointment but to hang up on me yeah NAH. Received confirmation of appointment by text and I replied yes then decided no thanks if that's the disgusting type of service u provide I don't want ya dentist touching me. I've booked elsewhere. Teach yr staff common courtesy and customer service skills bc your lose more business not that I care . I've found a much nicer dentist. ZERO STARS FOR YOU
Nov 27th, 2022

Friendly environment, very professional starting with the secretary, the dentist's assistant and the dentist. I had the pleasure to have my treatment done by Dr Rand Al-Raees. She is so professional, gentle, respectful, and takes her time explaining everything thoroughly. She even called to check on me after my tooth extraction which I found so comforting. Would definitely recommend her.
Sep 18th, 2022