Urban Culture Bankstown

Today's experience with Beisan, Rawaa and Janin was such a helpful experience. Always coming back !
May 23rd, 2023

Very rude and judgemental staff, young girls have no respect for others, pl have some customer service training
May 18th, 2023

never seen bad attitude from the girls, always working hard. razan helped me a lot with my eid outfit, gave me very honest feedback !!
May 16th, 2023

i always shop at urban culture ik all the girls theyre super nice but dont expect them to be nice when your coming in with attitude and so demanding, yes they may give attitude here and there but theyre probs exhausted and tired, the workers are really nice if u talk to them properly and get to know them. if one good customer comes in thats happy and jokes, laughs, starts convos, thats gonna make their whole day. alhamduillilah theyre always busy and they try to help all the time but be patient dont just assume theyre rude, they always deal with bad customers so understand how they feel after a long day of dealing with work and customers but they always try their best and always try to help. ALSO shop rules are made by owners, please respect the rules and dont come at the customer and blaming them bc they dont make the rules up they just follow the rules theyre given by their bosss, just read signs and make it easier for the both of u, if they say sorry we cant do that please understand and dont cause a whole scene, they will try their best to help u and let u leave the shop pleased. im close with all the workers so ik how this is and i always see how they are with customers and how customers are with the workers.
May 19th, 2023

Honestly the girls who work here r really nice girls if u meet them n come to them with respect they will literally do what they can to help u yes at times they can give alittle attitude but thats because they tolerated u ur attitude for a while much all comes off to how u were speaking to them . If ur gonna be demanding n expect a sweet face then use r wrong no retail store worker will accept it treat with respect n u will get the same treatment n honestly I dont have it big fuss with there policy n rule they have like no refund um duhhhh before purchasing an item try on this isnt Myer/ Kmart n with 7 days exchange that a perfect amount of time lol u need a year to think if u want an item?! Honestly the girls always greeted not just me but every customer who walks in so idk y there so much bad review maybe look back on how use were talking n treating them n except there policy it was set my owners / mangement team not the sale assistants / workers !!
May 18th, 2023