The Good Guys Bankstown
Hours
Chamber Rating
-
Aamna Imtiaz
Absolutely untrustworthy. Purchased a TV which had faulty parts. Brought it back to store and was inspected to be faulty. I was informed the company rep would come to your home to fix or replace. Days later I was informed that this part is not covered under warranty and you have to bring it to store again and the company rep will try fixing it if he could.
May 27th, 2023 -
Bishal Acharya
Worst experience with delivery
May 17th, 2023 -
amreen banu
I have received the worst service both from store and online. I will never suggest anything buy from there
May 17th, 2023 -
Nev KB (NEVKB)
So disappointed. Bought a Washer & Dryer and paid for delivery/installation for today (Mothers Day 2023). Initially received sms saying Delivery 14:30-16:30. Received a call at 11am from a gentleman regarding delivery of Dryer, He delivered the dryer at 12pm, really great service from those delivery men, above and beyond. So then just waiting for the washer, received an sms at 15:00 stating delivery will be in 20min, make sure im home. That delivery never came, called the store and spoke to Deliveries at 4pm, young lady with an accent confirmed the delivery of the washer for today and confirmed was on board for delivery. 16:45 called the store back, before I could even ask what was going on, she asked me if my order number was ***, yes I said, she then told me it was booked for tomorrow, I said no, you told me 30min ago its on board for delivery, I received an sms confirming delivery, why not delivered, she went blank and trans me to the store, went on hold until 16:59, then a lady picked up, started to say hello and hung up on me. Worst service ever, its ok if he couldn't come today, just let me know, don't lie...
May 14th, 2023 -
Rochelle Tadros
The worst Good Guys store in Sydney by far. However the ones that stood out were Debbie and Dragana, they are rude and impatient with all customers. Only a small handful of staff who are employed here that are helpful. We have been here multiple times and each experience is awful with impatience, staff not wanting to assist, issues with providing refunds and it goes on.
Apr 28th, 2023
Contact Info
- 287135000
Questions & Answers
Q What is the phone number for The Good Guys Bankstown?
A The phone number for The Good Guys Bankstown is: 287135000.
Q Where is The Good Guys Bankstown located?
A The Good Guys Bankstown is located at Unit 4 & 5 9/67 Chapel Rd, Bankstown, NSW 2200
Q What is the internet address for The Good Guys Bankstown?
A The website (URL) for The Good Guys Bankstown is: https://www.thegoodguys.com.au/bankstown?utm_source=google&utm_medium=organic&utm_campaign=Google%20My%20Business&utm_content=Bankstown&utm_term=plcid_6774002167642136072
Q What days are The Good Guys Bankstown open?
A The Good Guys Bankstown is open:
Friday: 9:00 AM - 5:30 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: 10:00 AM - 5:00 PM
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 9:00 PM
Q How is The Good Guys Bankstown rated?
A The Good Guys Bankstown has a 3.2 Star Rating from 761 reviewers.
Hours
Ratings and Reviews
The Good Guys Bankstown
Overall Rating
Overall Rating
( 761 Reviews )Aamna Imtiaz on Google
Absolutely untrustworthy. Purchased a TV which had faulty parts. Brought it back to store and was inspected to be faulty. I was informed the company rep would come to your home to fix or replace. Days later I was informed that this part is not covered under warranty and you have to bring it to store again and the company rep will try fixing it if he could.
Bishal Acharya on Google
Worst experience with delivery
amreen banu on Google
I have received the worst service both from store and online.
I will never suggest anything buy from there
Nev KB (NEVKB) on Google
So disappointed. Bought a Washer & Dryer and paid for delivery/installation for today (Mothers Day 2023). Initially received sms saying Delivery 14:30-16:30. Received a call at 11am from a gentleman regarding delivery of Dryer, He delivered the dryer at 12pm, really great service from those delivery men, above and beyond. So then just waiting for the washer, received an sms at 15:00 stating delivery will be in 20min, make sure im home. That delivery never came, called the store and spoke to Deliveries at 4pm, young lady with an accent confirmed the delivery of the washer for today and confirmed was on board for delivery. 16:45 called the store back, before I could even ask what was going on, she asked me if my order number was ***, yes I said, she then told me it was booked for tomorrow, I said no, you told me 30min ago its on board for delivery, I received an sms confirming delivery, why not delivered, she went blank and trans me to the store, went on hold until 16:59, then a lady picked up, started to say hello and hung up on me. Worst service ever, its ok if he couldn't come today, just let me know, don't lie...
Rochelle Tadros on Google
The worst Good Guys store in Sydney by far. However the ones that stood out were Debbie and Dragana, they are rude and impatient with all customers.
Only a small handful of staff who are employed here that are helpful.
We have been here multiple times and each experience is awful with impatience, staff not wanting to assist, issues with providing refunds and it goes on.
Overall Rating
Overall Rating
( 761 Reviews )Write a Review
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