Coutts Blacktown

Coutts Blacktown have managed our properties for 10+ years and we wouldn't choose anyone else. They provide exceptional service and look after our tenants really well. Communication is first class. Whenever I need information about a lease or tenant issue, Daniella responds quickly with what is required and is always super friendly. Gino calls regularly to update us on new or potential tenants. I've dealt with a number of managing agents over the years and Coutts are by far the most professional and meet our expectations. Thank you for all the work you do for us. From the Baxter's Team.
May 27th, 2023

We couldnt be happier with the way Coutts has managed our commercial property. Our property manager, Daniella is always on the ball - with promt, professional and friendly communication we know were in good hands. Jo & Shane
May 22nd, 2023

Still holding 60k bond payment after 2 months. No communication or attempts to resolve any issues. Have to get lawyers, Business Commissioner and tribunals involved just to get these guys to do their job. If youre thinking of renting think again. Save yourself the headache and money and find a different agency. Not sure how theyre still allowed to practice. Very unprofessional from day 1. Well be claiming interest for the delays and legal costs.
Mar 22nd, 2023

Do not recommend leasing from Gino and team. Extremely difficult to deal with and will continue to make requests to do their best to avoid returning your bond. Save yourself the headache and STAY AWAY
Feb 12th, 2023

The worst commercial agency to deal with. I purchased a property from them and they did not account the rent they were holding on trust to me to me, instead issued it to the previous vendor to settle outstanding debts the with the other owner which the tenant did not want to pay. This is misappropriation of trust funds. I am still waiting for my rent money to be issued to me. They also have not provided any ingoing inspection report for the property I purchased despite asking for it on numerous occasions. I suspect this is because they did not do one. My advice is to NEVER deal with this agency. Edit : 2/4/23 I was the purchaser, not the agent in this matter. It was ME as the purchaser you were holding the money from. Please do not hide behind the facts. You failed to account the money to me as the buyer for rent I was owed as you could not deal with the tenant and claim the money from the tenant. I reiterate again, do not deal with Coutts Blacktown.
Apr 26th, 2023