Chocogram Chocolate Gift Shop
Hours
Chamber Rating
-
TONY HATZIANDREOU
Had a bit of a glitch due to a stuff up on Australia Post end but chocogram promptly replied to all my emails, rectified all the issues and had the product to my doorstep just in time for mother's day. Thanking all the team over at chocogram. Regards Tony.
May 12th, 2023 -
Shannon Miller
Delicious chocolates and outstanding customer service! Very responsive, very easy to communicate with and accommodating to your queries. The chocolates were sent and delivered fast and was untouched by the heat which was awesome considering it was really hot. Would recommend this company 100% and I will definitely be ordering from them again.
Mar 20th, 2023 -
Gesina Ballhausen
Really disappointed, website claimed Valentine's gift will be delivered on the next day if ordered by 1pm on the day before. I ordered on 13th before 1pm and the gift still didn't get delivered on V day.. I wasted $50 really..
Feb 19th, 2023 -
Just_3 _wordz
Poor and disgusting service!! Today I phoned them to make a complaint regarding their service. I spoke to the manager and was laughed at on the other end of the phone. They ruined a surprise that was for my husband for Valentines Day but yet laughed in my face whilst I complained about the holes in this business. Thank you Chocogram, you have a pathetic manager leading your company. GOOD LUCK. looks like Ill be going back to tastebuds and edible blooms. I regret taking the chance on your company.
Feb 16th, 2023 -
Samantha Lim
I've used this company a few times already and they never disappoint! If ever there is a problem with the chocolates when received they are happy to send replacements or offer a voucher. Sales email team are also quick to respond to emails. Will definitely be using them again!
Feb 11th, 2023
Contact Info
- 280602994
Questions & Answers
Q What is the phone number for Chocogram Chocolate Gift Shop?
A The phone number for Chocogram Chocolate Gift Shop is: 280602994.
Q Where is Chocogram Chocolate Gift Shop located?
A Chocogram Chocolate Gift Shop is located at 590 Botany Rd, Alexandria, NSW 2015
Q What is the internet address for Chocogram Chocolate Gift Shop?
A The website (URL) for Chocogram Chocolate Gift Shop is: http://www.chocogram.com.au/
Q What days are Chocogram Chocolate Gift Shop open?
A Chocogram Chocolate Gift Shop is open:
Thursday: 8:00 AM - 3:00 PM
Friday: 8:00 AM - 2:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 3:00 PM
Tuesday: 8:00 AM - 3:00 PM
Wednesday: 8:00 AM - 3:00 PM
Q How is Chocogram Chocolate Gift Shop rated?
A Chocogram Chocolate Gift Shop has a 4.4 Star Rating from 59 reviewers.
Hours
Ratings and Reviews
Chocogram Chocolate Gift Shop
Overall Rating
Overall Rating
( 59 Reviews )TONY HATZIANDREOU on Google
Had a bit of a glitch due to a stuff up on Australia Post end but chocogram promptly replied to all my emails, rectified all the issues and had the product to my doorstep just in time for mother's day. Thanking all the team over at chocogram. Regards Tony.
Shannon Miller on Google
Delicious chocolates and outstanding customer service! Very responsive, very easy to communicate with and accommodating to your queries. The chocolates were sent and delivered fast and was untouched by the heat which was awesome considering it was really hot.
Would recommend this company 100% and I will definitely be ordering from them again.
Gesina Ballhausen on Google
Really disappointed, website claimed Valentine's gift will be delivered on the next day if ordered by 1pm on the day before. I ordered on 13th before 1pm and the gift still didn't get delivered on V day.. I wasted $50 really..
Just_3 _wordz on Google
Poor and disgusting service!!
Today I phoned them to make a complaint regarding their service. I spoke to the manager and was laughed at on the other end of the phone. They ruined a surprise that was for my husband for Valentines Day but yet laughed in my face whilst I complained about the holes in this business. Thank you Chocogram, you have a pathetic manager leading your company. GOOD LUCK. looks like Ill be going back to tastebuds and edible blooms. I regret taking the chance on your company.
Samantha Lim on Google
I've used this company a few times already and they never disappoint! If ever there is a problem with the chocolates when received they are happy to send replacements or offer a voucher. Sales email team are also quick to respond to emails.
Will definitely be using them again!
Overall Rating
Overall Rating
( 59 Reviews )Write a Review
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