Motorserve Mitchell

Great service
May 18th, 2023

May 11th, 2023

Very friendly Staff
May 9th, 2023

Worst service I have ever had, had my vehicle assessed, they ordered the wrong parts, had the vehicle reassessed. Booked the vehicle in for repairs, the repairer the parts had not come, had to rebook, rebooked, they forgot to book the hire car, they rang Braddon and booked a car, sent me to Braddon to get a hire car, got to Braddon no car booked.
Apr 17th, 2023

Very impressed with their service. My car was rear ended. Within a few days, Motorserve called me and informed me that a loan car would be waiting for me when I dropped my car off to them. I was a given a loan car and then I was called 2 days before the due date to pick up my repaired car. I was extremely happy as I was interchanging between using the loan car and my daughter's as I had to bring my dog to daycare in between the repairs. Bec was very polite and patient. In fact everyone there is very efficient. The AVIS rep too was very patient in explaining how the loan car worked. Thank you Motorserve. Keep up the good work. I would also like to commend their integrity as well. Upon receipt of my car, I found that my personalised number plate was cracked during the repair. They immediately accepted responsibility and told me to order new plates from Access Canberra and that they would reimburse me. I am super impressed with their honesty and integrity. You guys are the best indeed. I will definitely recommend you in a heartbeat.
Mar 26th, 2023