Mitchell Smash Repairs

Great service and excellent mechanic! The issue was resolved within several minutes. Thanks!
May 22nd, 2023

I just want to start by saying I think I have been very patient before writing this negative review. The painting job they done was reasonable but there customer service is very poor. When I went to collect my car I found out they had lost a car part that belonged to the front bumper and when I mentioned it to them they said they would look into it further and replace it. 1 week after I collected the car I rang up to check to see if they had ordered a new part for me and they told me not worry they haven't forgotten about me and will sort it out. That was 1 year ago and they still haven't replaced the part. The sad thing about it was after my follow up phone call I had a feeling they weren't going to replace the part and I went and ordered it myself. Service: Painting
May 8th, 2023

May 4th, 2023

Apr 6th, 2023

I had a terrible experience with these guys. First the quote was done in a rush, communication ridiculous, nothing explained or any consultation done at all and they went on to make decisions on what they could and couldn't....had to call the yard after 4 pm only to be told message was sent to whom I don't know. Replacement of the front bumper done obviously awfully bad, didn't fit in and when I asked the guy told me they were just tydying my car up for the road!!!! Like mate, I got it there to be fixed not tiddyed!!!!! It was already tidy. Am actually having to look for a another workshop to fix my car!!!!Very expensive for the bad job done. Definately will not be going back there. Service: Body & Trim
Mar 28th, 2023