St.George Branch Tuggeranong

visited the st George tuggeranong branch this morning after drawing a small amount of money from the atm. As I needed change I went to a teller a middle aged woman who was on the counter and asked her to change the notes for me. She was rude and rolled her eyes as if i was asking her for her money,most unprofessional. This is the second time I have experienced this rude behavior. It's funny when the tellers are having a ordinal chat with their friends its ok while the customer has to wait. Today I was the only customer in line..please train your tellers to be polite or they should not be in that job.
Apr 19th, 2023

I have never spoken to more rude staff in my life. Will definitely be changing my bank. Tuggeranong branch are disgustingly disrespectful.
Nov 29th, 2022

Rude and unprofessional. Regardless of what reason I'm taking money out of my account. It's my money. If I want a roll of 5c pieces and 20c and $50 in notes for whatever reason. I should be able to do that. I'm not taking 10's of thousands of dollars here.
Nov 2nd, 2022

Buch of C
Sep 22nd, 2022

Very pore customer service. I booked an appointment but the claimed I didn't have one. They person who served us didn't know anything about our supper accounts and closed one of my account that I need to operate my super account with out my signature or permission. When I tried to get it fixed I was told they couldn't re open it and I had to go back in with all my documents and all people on the account had to be there at the sane time during covid19 times. No apologies. After my experience with this branch I have started to shop around to change banks. I have closed my credit cards and have stated to close my business accounts and will move my superannuation account soon. You have lots a great customer. Customer service is important never forget that. If you make a mistake you need to be able to fix it.
Jun 2nd, 2022