Commonwealth Bank Dickson Branch

Extremely rude behaviour from the lady at the front.
May 4th, 2023

Not happy with the service just now. I had cheque pay to cash Teller who served me cant find the name of the signatory. She called her other colleague teller to help her, when they cant find the signatory they told me to have a seat. I thought they going to fix it. But instead they entertain customers and expect me to wait and put aside my cheque. Until another teller came. I thought shes going to call me but instead she served another customer, until I approach her what happened to my cheque, those 2 teller just put it aside. I told her how long I have to wait Since in the first one who came. Its very disappointing very bad customer service.
Apr 27th, 2023

Very bad customer service, and a lot of Indians
Nov 22nd, 2022

Opened my first bank account in Canberra here. The staff was very friendly.
Jun 18th, 2022

Had an incredibly unpleasant experience just now trying to lodge a form as the primary account holder. The staff were inexperienced, mistrustful and rude. I was there for an hour and in the end had to call my partner to come down despite it relating to my account to get it sorted. Why on earth it should involve anyone other than the account holder is beyond me given that the website and form both stipulates he didnt need to attend! They were unable to provide any sufficient explanation as to why he was required given you can also just post the form. This is the fourth time their apparent inexperience and/or lack of training has cost us. We wont be bothering with the Dickson branch again.
Apr 25th, 2022